COVID-19 Policies and Procedures

“Service With Peace of Mind”

COVID-19 Policies and Procedures

At the Mt. Royal Spa, the safety of our employees and our clients are our top priority. To help reduce the spread of COVID-19, we have reviewed our cleaning and sanitation processes to ensure that our protocols reflect guidance from the CDC, state and local health officials.

We have implemented these policies and procedures while maintaining our renowned guest’s experience of “Reflect, Relax, Rejuvenate”

Some of the protocols we are diligently following include sanitized linens & towels, utilizing recommended disinfectants, availability of hand sanitizer stations and more.

Here are the specific precautions and procedures we are doing:

• We understand that many of you are vaccinated as are our staff. In the interests of our guest’s safety and comfort please adhere to the following:
• Daily staff temperature screenings.
• HEPA air filters in the spa and public areas in the Inn.
• Please practice standard physical distancing practices when possible.

If you are experiencing a fever, cough, loss of smell or taste, or sore throat, please reschedule your appointment for when you are no longer symptomatic. You must notify us of your cancellation at least 2 hours prior to your appointment time to avoid a cancellation fee for a cancellation with this special COVID-19 related circumstance (we will waive our normal 48 hour cancellation period).